SHIPPING POLICY

How will my order be shipped?

Scrubtastic ships all packages out of Southaven MS via UPS Standard Ground Shipping.

Online orders are processed same-day and shipped the following business day (orders placed on Friday ship out on the following Monday).

Please reference this UPS shipping zone map to determine when you can expect your order to arrive:

RETURN POLICY

How do I return an item?

Begin your return by emailing us at webstore@scrubtastic.com with your order number. We will respond within 1 business day. We do not pay for return shipping.

All items returned must be in their original condition with their original packaging and tags still attached. Items must be returned within 30 days of receipt to be considered for a refund.

Unauthorized returns shipped to any store location will not be issued a refund. Scrubtastic will hold your items at the store for 30 days for you to pick up or have re-shipped to you at your expense. If the items are not claimed after 30 days, we will consider your return abandoned and your items will be put back on the rack.

Laundered garments, accessories, and footwear are not returnable unless they are defective.

Please allow 30 business days to process your return.

PRIVACY POLICY

Collection of Information

We collect personally identifiable information, like names, postal addresses, email addresses, phone numbers, etc., when voluntarily submitted by our visitors.

This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note, the privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.

Cookie/Tracking Technology

The site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the site, and understanding how visitors use the site. Cookies can also help customize the site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Commitment to Data Security

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails, text messages, and newsletters from this site allow you to opt out of further mailings.

Accuracy of Information

We strive to maintain accurate information and pricing within our network. Occasional typographical errors and technical issues may result in inaccurate data. We reserve the right to make corrections at time of invoicing and will notify affected customers.

Privacy Contact information

If you have any questions, concerns, or comments about our privacy policy you may contact us after referring to our contact page. We reserve the right to make changes to this policy. Any changes to this policy will be posted.